Pros and Cons of Net Promoter Score (NPS)
It's time to celebrate: your NPS has increased! But what does this mean exactly??? All SaaS companies aim to increase their NPS. But the...
Pros and Cons of Net Promoter Score (NPS)
Are you planning Q2? Stop using OKRs❌
Asking your customer this question will change everything
How to communicate the value of Customer Success while your organization evolves
One of the most dangerous sentences you can say
Tips to build a Growth Mindset into your life