It's time to celebrate: your NPS has increased! But what does this mean exactly??? All SaaS companies aim to increase their NPS. But the...

I remember the struggle to "rewrite our targets" into OKRs because that is what organizations like Google use. It was time consuming and...

Simon Sinek's recent LinkedIn post stated: “100% of employees are people. 100% of customers are people. 100% of investors are people. If...

I recently joined a Success Hacker roundtable on Educating Your Organization About the CS Mission. Below I am sharing some key takeaways...