Pros and Cons of Net Promoter Score (NPS)

Achieve sustainable growth and accelerate value delivery
Human-centered agile solutions for enterprise, startups and leaders
SOLUTIONS
FOR ENTERPRISE
We support enterprises to implement innovation frameworks, prototype ideas and increase speed to market by applying agile principles.
FOR STARTUPS
We support startups and scaleups to create and execute a Customer Success and Sales strategy, increase value delivery and align team execution with the vision.
FOR LEADERS
We coach professionals to create a clear plan, achieve sustainable growth and collaborate in cross-functional teams. We support leaders to build high-performing teams.
TESTIMONIALS
“In a few weeks we created a solid customer onboarding journey.
The result was a more consistent onboarding experience for our customers and less resources needed on our side. This also increased the trusted relationship as experts with our customers.
On a business as well as personal level, we really appreciate Valentina and plan to continue working with her in the future.”
— Michael Kubli, CEO @Kinastic AG

ABOUT
Valentina Ricupero Business Consulting supports enterprises, startups and leaders to turn complexity and disruption into clarity and flexibility. We help customers to build agility into their DNA and accelerate their value delivery to stay relevant. Led by Valentina Ricupero, who has over 14 years’ experience in the technology industry, leverages an international ecosystem of partners, experts and coaches in the startup and corporate environment.
